ALL SALES ARE FINAL. NO REFUNDS AND NO RETURNS ON MERCHANDISE AFTER PURCHASE. 

New and preloved items are all final sale.  on pre-owned bags, we are unable to offer a warranty on any products offered for sale via our website and no refunds can be issued. Remember they may not perfect, and flaws and signs of usage is to be expected on pre-owned items , flaws / wear are always described and displayed on each listing.

Images will be displayed very detailed and also we are willing to send you extra pictures of the item you're purchasing prior to completing your purchase. 

Exceptions

Returns can be considered if the buyer provides one of the following reasons:     

• Item is proven fake (Proof MUST be provided. No proof will result as a non-considerable return. We authenticate every product ourselves and with Entrupy. However, we offer this guarantee. 
• Item received is a different item than purchased.

Please note that if you send a different item that your originally for a refund, that's fraud and we can take legal action.

We give our customer an authenticity certificate tailored to the item you're purchasing.

The request for RETURNS can ONLY be made within 24 hours of the shipment arrival day. After 24 hours, the item will not be return eligible. Requests and messages after the designated period will no longer be considered.

Please be aware that when returning, shipping fees are NON-REFUNDABLE and you are responsible for the shipping return fees.

Unfortunately, we cannot accept returns on sale items.